Contact Us
We’re happy to hear from you! Scroll down for details on how to make general enquiries, and also reach our country teams.
Customer care lines (toll free)
For phone assistance, please contact our customer care lines, listed below for each country. Our call center representatives can direct you to the closest service center if you need in-person assistance.
To enable us to reply to your questions promptly and adequately, please indicate your full name, country, and phone number.
Office locations
Benin
ENGIE Energy Access – Bénin
Rue 1 VILLA CEN SAD
Cotonou, Benin
Côte d'Ivoire
ENGIE Energy Access Côte d’Ivoire
Rue I73, Rivera Bonoumin, Cocody, Abidjan
(in front of the Saint Joseph l’Artisan Church)
Kenya
ENGIE Energy Access Kenya
The Oval, Ring Road Parklands
Nairobi, Kenya
Mozambique
ENGIE Energy Access Mozambique
Avenida do Zimbabwe, N. 1592, Maputo
Mozambique
Nigeria
ENGIE Energy Access Nigeria
5th Floor FF Towers
Plot 13 Ligali Ayorinde Street
Victoria Island
Lagos, Nigeria
Rwanda
ENGIE Energy Access Rwanda
KN 14 Av., Plot No. 280, Kimihurura,
Gasabo Kigali,
Rwanda
Tanzania
ENGIE Energy Access Tanzania
Plot Taso/G/448
Nane Nane Grounds, Arusha
Tanzania
Uganda
ENGIE Energy Access Uganda
Plot 11 Wampewo Avenue, Kampala
Uganda
Zambia
ENGIE Energy Access Zambia
Plot 8659, Kudu Road, Kabulonga, Lusaka
Zambia