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How to reach us
CONTACT

How to reach us

We’re happy to hear from you! Scroll down for details on how to make general enquiries, and also reach our country teams.

General enquiries: info.eea@engie.com

Press and media enquiries: press.eea@engie.com

Customer care lines (toll free)

For phone assistance, please contact our customer care lines, listed below for each country. Our call center representatives can direct you to the closest service center if you need in-person assistance.

  • Benin 6970 9999
  • Côte d'Ivoire 1318
  • Kenya 070 905 7000
  • Mozambique 800 345 345
  • Nigeria 0 800 33649
  • Rwanda 2345
  • Tanzania 0 800 755 000
  • Uganda 0 800 202 933
  • Zambia 096 184 442

Customer care lines (toll free)

Office locations

ENGIE Energy Access - Bénin

Rue 1 VILLA CEN SAD

Cotonou, Benin

ENGIE Energy Access Côte d'Ivoire

Rue I73, Rivera Bonoumin, Cocody, Abidjan

(in front of the Saint Joseph l'Artisan Church)

ENGIE Mobisol GmbH

Revaler Straße 28-31

10245 Berlin

Germany

ENGIE Energy Access Kenya

The Oval, Ring Road Parklands

Nairobi, Kenya

ENGIE Energy Access Mozambique

Avenida do Zimbabwe, N. 1592, Maputo

Mozambique

ENGIE Energy Access Nigeria

855 Bishop Aboyade

Cole Street, Victoria Island, Lagos

Nigeria

ENGIE Energy Access Rwanda

KN 14 Av., Plot No. 280, Kimihurura,

Gasabo Kigali,

Rwanda

ENGIE Energy Access Tanzania

Plot Taso/G/448

Nane Nane Grounds, Arusha

Tanzania

ENGIE Energy Access Uganda

Plot 11 Wampewo Avenue, Kampala

Uganda

ENGIE Energy Access Zambia

Plot 8659, Kudu Road, Kabulonga, Lusaka

Zambia